Subscription Terms & Cancellation

How BITEBACK subscriptions work

When you subscribe, we ship the exact bundle you ordered on a recurring basis so you never run out of protection mid-season. Your refills ship every 30 days and contain the same items as your original order, until you change or cancel.

Pricing & billing

  • Your saved card is charged automatically every 30 days at the price shown at checkout.
  • Introductory or welcome discounts (e.g. WELCOME20) apply to your first order only. Refills are billed at the standard subscription price.
  • The recurring amount and cadence are always shown at checkout before you pay.

Cancel, skip, or pause — anytime

No commitment, no cancellation fees. Manage everything yourself at any time:

Manage your subscription → (enter your order number and email).

  • Cancel before your next billing date and you won't be charged again.
  • Skip a refill if you've got plenty on hand.
  • Pause and resume whenever you like.

Our 60-day guarantee

Every order — including refills — is backed by our 60-day money-back guarantee. Not happy? Reply to any BITEBACK email and we'll make it right.

Questions?

Reply to any email from us, or reach us at hello@bitebackdefense.com. We're real people and we'll help.