Subscription Terms & Cancellation

How BITEBACK subscriptions work

When you subscribe, we ship the exact bundle you ordered on a recurring basis so you never run out of protection mid-season. Your refills ship every 30 days and contain the same items as your original order, until you change or cancel.

Pricing & billing

• Your saved card is charged automatically every 30 days at the price shown at checkout.
• Introductory or welcome discounts (e.g. WELCOME20) apply to your first order only. Refills are billed at the standard subscription price.
• The recurring amount and cadence are always shown at checkout before you pay.

Cancel, skip, or pause — anytime

No commitment, no cancellation fees. Manage everything yourself at any time:

Manage your subscription → (enter your order number and email).

• Cancel before your next billing date and you won't be charged again.
• Skip a refill if you've got plenty on hand.
• Pause and resume whenever you like.

Our 30-day guarantee

Orders are covered by our 30-day money-back guarantee: the window runs for 30 days from your first BITEBACK order and covers unopened bottles — including refills that fall inside it. Full details here. Not happy? Reply to any BITEBACK email and we'll make it right.

Questions?

Reply to any email from us, or reach us at hello@bitebackdefense.com. We're real people and we'll help.