Subscription Terms & Cancellation
How BITEBACK subscriptions work
When you subscribe, we ship the exact bundle you ordered on a recurring basis so you never run out of protection mid-season. Your refills ship every 30 days and contain the same items as your original order, until you change or cancel.
Pricing & billing
- Your saved card is charged automatically every 30 days at the price shown at checkout.
- Introductory or welcome discounts (e.g. WELCOME20) apply to your first order only. Refills are billed at the standard subscription price.
- The recurring amount and cadence are always shown at checkout before you pay.
Cancel, skip, or pause — anytime
No commitment, no cancellation fees. Manage everything yourself at any time:
Manage your subscription → (enter your order number and email).
- Cancel before your next billing date and you won't be charged again.
- Skip a refill if you've got plenty on hand.
- Pause and resume whenever you like.
Our 60-day guarantee
Every order — including refills — is backed by our 60-day money-back guarantee. Not happy? Reply to any BITEBACK email and we'll make it right.
Questions?
Reply to any email from us, or reach us at hello@bitebackdefense.com. We're real people and we'll help.